Privacy Policy

ZYON TV is a private membership program administered by Aspyn Holdings LLC. Membership contributions support participation; IPTV is an included membership benefit at no additional charge. The contribution amount, term and included connections are disclosed for the selected ZYON TV plan before acceptance. The selected plan schedule controls over any generic monthly or seat examples in this working draft. NEXATV PRIVATE MEDIA AND TECHNOLOGY ASSOCIATION PRIVACY POLICY Effective Date: [TO BE ADOPTED] Last Updated: __________________ Data Controller / Business Operator: Aspyn Holdings LLC 1. PURPOSE Aspyn Holdings LLC operates the ZYON TV Private Media and Technology Association membership program. This Privacy Policy explains how personal information is collected, used, disclosed, retained, and protected in connection with Association membership and related digital services. 2. INFORMATION COLLECTED Depending on the services used, the Administrator may collect: Membership Information Name. Email address. Telephone number. Billing address. Membership account number. Membership status. Authorized television seat count. Billing Information Transaction identifiers. Contribution status. Subscription amount. Billing history. Limited contribution method information supplied by the contribution processor. Complete contribution card credentials shall be handled through approved contribution processing systems rather than unnecessarily stored in the Association’s membership database. Technical Information IP address. Device and browser information. Account login records. Service activation status. Relevant technical support logs. Communications Information Support requests. Email correspondence. SMS communication records. AI-assisted support interactions, where applicable. 3. PURPOSES OF PROCESSING Information may be used to: a. Establish and administer memberships. b. Process authorized contributions. c. Activate and manage IPTV seats. d. Deliver membership benefits. e. Provide technical support. f. Communicate service notices. g. Prevent fraud and unauthorized access. h. Maintain accounting records. i. Meet legal obligations. j. Improve service operations. Marketing communications shall be handled in accordance with applicable consent and opt-out requirements. 4. INFORMATION SHARING Information may be shared with service providers performing functions necessary to operate the membership program, including: a. IPTV service providers. b. Contribution processors. c. Website and database hosting providers. d. Email and SMS service providers. e. AI-assisted support providers. f. Professional advisers. g. Government authorities where disclosure is legally required. Service providers shall receive only information reasonably necessary for their authorized functions. 5. AI-ASSISTED SUPPORT The Association may use AI-assisted systems to respond to routine questions and assist with membership administration. Members should avoid submitting unnecessary sensitive personal information through general support channels. AI service providers may process support content according to their contractual terms and applicable data-processing arrangements. Material billing disputes and sensitive account issues may be referred for human review. 6. COOKIES AND ANALYTICS The membership website may use cookies or similar technologies for authentication, security, site functionality, and analytics. Where legally required, the Association shall provide appropriate notices and consent choices. 7. INFORMATION SECURITY The Administrator shall implement reasonable safeguards appropriate to the nature and sensitivity of the information processed. Such safeguards may include: Access controls. Multi-factor authentication. Encrypted communications. Restricted administrative permissions. System backups. Security monitoring. Vendor access controls. The specific safeguards implemented shall be documented in the Administrator’s internal security policies. No electronic system can be guaranteed completely secure. 8. DATA RETENTION Personal information shall be retained only as reasonably necessary for legitimate business purposes, contractual obligations, dispute resolution, security, and applicable legal requirements. The Administrator shall maintain a documented retention schedule identifying applicable retention periods. 9. MEMBER PRIVACY REQUESTS Members may contact the Administrator to request: a. Access to information maintained about them. b. Correction of inaccurate information. c. Deletion of eligible information. d. Withdrawal of optional marketing consent. e. Information concerning applicable privacy rights. Requests shall be handled in accordance with applicable law and reasonable identity-verification procedures. 10. COMMUNICATIONS Transactional communications may be necessary for membership administration. Promotional email and SMS communications shall be subject to applicable consent and opt-out requirements. 11. CHILDREN The membership program is intended for adults aged eighteen (18) or older. The Administrator does not knowingly solicit membership applications from children. 12. INTERNATIONAL PROCESSING If information is processed or stored outside the United States, the Administrator shall disclose material international processing arrangements where required and implement applicable safeguards. 13. POLICY CHANGES Material changes to this Privacy Policy shall be communicated as required by applicable law. 14. CONTACT Aspyn Holdings LLC ZYON TV Private Media and Technology Association Mailing Address: [NEXATV MAILING ADDRESS TO BE CONFIRMED] Privacy Email: [CONTACT EMAIL TO BE CONFIRMED] Support Website: https://nexatv.us